Shipping policy

Shipping Coverage

  • We deliver to all United Kingdom.
  • Plans to expand our shipping areas are in progress and will be announced accordingly.

Shipping Costs

  • Enjoy free shipping on all orders within our United Kingdom.
  • All prices include Vat no hidden fees.

Order Processing Time

  • Orders are processed within 1–2 working days, Monday to Friday.
  • The order deadline is 6:00 PM (GMT) Eastern Standard Time.

Transit Time

  • Expected delivery within 5–8 working days, Monday to Friday.
  • Delivery times are estimates and may vary due to factors such as customs clearance for international deliveries.

Tracking Your Order

  • A tracking number will be sent to your email once your order has shipped.
  • For real-time tracking, please visit the courier’s website or tracking portal.
  • For tracking inquiries, contact our support team support@lampidos.com

Order Changes & Cancellations

  • Orders placed over the weekend will be processed on the next working day.
  • For changes or cancellations, please contact our customer service as soon as possible.

Returns & Exchanges

For more information on returns and exchanges, please refer to our Return Policy.

Environmental Commitment

We are committed to reducing our environmental footprint and use recyclable materials for our packaging.

Does lampidos Ship Internationally?

Unfortunately, lampidos only ships within the United Kingdom. We do not offer international shipping services. We apologize for any inconvenience this may cause.

How Do I Track My Order?

Once an order has been processed and shipped, you will receive an email notification. If you haven't received one, feel free to contact us at support@lampidos.com and we'll provide you with the tracking information. You can track your order using our tracking page.

Tracking Shows Order Was Delivered But Not Received?


If the tracking shows that your order has been delivered but you haven't received it, please follow these steps:
Check with neighbors or household members in case the package was delivered to them by mistake. Verify the shipping address on your order confirmation email to ensure accuracy. Contact the carrier directly to inquire about the delivery status and request proof of non-delivery. Send us the proof of non-delivery so that we can immediately issue a refund for your order.
For any questions or order inquiries, please contact our customer service department via our contact page.

 

Policy Updates

Our shipping policy is reviewed regularly and updated as needed. Please check our website for the latest information.

Business Name : Lampidos

Address: 3 Hardman Blvd, Manchester M3 3AQ, United kingdom

Email : support@lampidos.com
Phone : +447810760584

Customer Service: Monday to Friday: 9:00 AM – 6:00 PM (GMT)

We usually reply within 12 hours.